Effective Date: March 1, 2025
Business Name: Serenity Spa
Location: Hawaii, United States
By booking an appointment, purchasing a product, or using our website, you agree to these Terms of Service.
Serenity Spa offers professional spa services including but not limited to massage therapy, facials, LED light therapy, waxing, and wellness consultations. All services are provided by licensed or certified professionals in compliance with Hawaii state regulations.
Booking: Appointments can be made online, by phone, or in person.Late Arrivals: Clients arriving more than 15 minutes late may have their session shortened or rescheduled.Cancellations: Please provide at least 24 hours’ notice. No-shows or late cancellations may incur a fee.Deposits: Some services may require a deposit, which is non-refundable if the cancellation policy is not followed.
Clients must act respectfully toward staff and other patrons. Serenity Spa reserves the right to refuse service to anyone behaving inappropriately or under the influence of drugs or alcohol.
Clients must disclose any relevant health conditions prior to service. Certain treatments may be contraindicated based on medical history. We are not responsible for adverse outcomes if health information is withheld.
While our practitioners are trained professionals, Serenity Spa is not liable for injury, loss, or damage resulting from the use of our services, except in cases of proven negligence.
Gift cards are non-refundable and must be presented at the time of service. Promotions may not be combined unless stated otherwise.
All content on our website (text, images, logos) is the property of Serenity Spa and may not be copied or distributed without permission.
These terms are governed by the laws of the State of Hawaii.
For questions about these terms or your rights, please contact us at:
(808)2022150
1221 Kapiolani Blvd #415, Honolulu, Hawaii, 96814